OUR SERVICES

“We are passionate about delivering the highest standard of service”

 
 

focusright works with companies to identify and manage human rights risks and impacts in their operations and extended supply chains.
We advise companies on their human rights due diligence process and corporate responsibility strategy by offering the following tailor-made services:

 

 
 
 
 
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Strategy

We help our clients to set strategic directions and define clear, measurable milestones.

Our support includes:

  • Developing human rights policies and due diligence frameworks 
  • Stakeholder consultation and collaboration
  • Gap analysis against recognised frameworks
  • Practical guidance on integration in existing business processes
  • Management workshops
  • Identifying opportunities and innovation potential
 
 
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Risk assessment

We help companies to identify human rights-related risks in their operations and supply chains.

Our support includes:

  • Analysing country- and sector-specific risks and opportunities 
  • Research and benchmarking
  • Assessing applicable legal requirements (current and upcoming)
  • Identifying salient human rights issues 
 
 
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Impact assessment

Based on identified human rights risk areas, we work with our clients on conducting human rights impact assessments (HRIA) to understand their actual and potential impact on rights-holders.

Our support includes:

  • Identifying stakeholders and potentially affected rights-holders
  • Defining the HRIA scope
  • Planning and conducting the HRIA
  • Drafting HRIA report and action plan
 
 
 
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Implementing measures

We support our clients in effectively integrating human rights aspects in their operations and supply chains.

Our support includes:

  • Integrating human rights aspects in existing business processes and supplier relations
  • Advising on concrete follow-up measures to HRIAs
  • Develop systems to effectively monitor implementation
  • Organisational change management 
  • Guidance on relevant and credible sector initiatives
 
 
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Grievance

We provide guidance for organisations on how to develop effective grievance mechanisms.

Our support includes:

  • Assessing effectiveness of existing complaint mechanisms in line with international standards
  • Advice on existing sector grievance mechanisms
  • Developing effective grievance mechanisms based on good practice examples
 
 
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Communication

We help companies communicate transparently and credibly about human rights-related matters with their stakeholders.

Our support includes:

  • Advising companies on their reporting on human rights topics in line with international standards (e.g. UNGP Reporting Framework, Global Reporting Initiative (GRI))
  • Providing guidance to companies to comply with human rights-related reporting regulations and increasing expectations from investors (e.g. Dow Jones Sustainability Index (DJSI))
 
 
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Connecting actors & facilitating dialogue

Throughout a company’s due diligence process, we connect actors and facilitate dialogue between internal and external stakeholders.

Our support includes:

  • Establishing stakeholder maps
  • Identifying potentially affected rights holders and their legitimate representatives
  • Prioritizing relevant stakeholders
  • Facilitating multi-stakeholder dialogues
 
 
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Training & capacity building

We support our clients in developing management capacities and practical knowledge on human rights among employees and suppliers.

Our support includes:

  • Developing and delivering specific training modules
  • Facilitating workshops
  • Coaching senior management
 
 

Relevance for companies

 
 

From our experience working within companies we are familiar with the types of questions that arise when human rights come onto the agenda:

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Board Member

“How are human rights issues influencing our business strategy?”

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Chief Manufacturing Officer

“How do I find out if workers or communities are harmed in the course of sourcing our raw materials?”

 
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Chief Financial Officer

“How do I respond to increased investor expectations?”

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CSR Manager

“Do we know our impacts on rightsholders and how can we manage them?”

 
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Chief Risk Officer

“What are 'salient human rights issues' for our business?”

 

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Chief Communications Manager

“How and what can we communicate to our stakeholders?”

 

Our approach

 
 

We are passionate about delivering the highest standard of service in the area of business and human rights. We strive to make human rights concrete for business and initiate change. With this end in view, we support our clients in embedding human rights due diligence into their business practice – in a step-by-step approach. It is our belief that no business is too small or large to implement meaningful measures fostering responsible business behaviour.

Over twenty years of collective experience working in the private sector, solution orientation and our extensive international network including representatives from civil society, government, academia and business are what set us apart. We understand the challenges that arise from the need to embed human rights due diligence into existing processes and from diverging views and interests within companies. We support clients in finding pragmatic yet meaningful and impact-oriented solutions to these challenges and to capitalize on the opportunities that arise from actively addressing human rights topics.

As thought leaders in business and human rights, we align our work with international human rights standards and frameworks, build bridges between business, academia, governments and civil society and are keeping with the times in order to update our clients on recent developments in this topical field.